Tag: Grab

Toyota Pumps $1 Billion Investment Into Grab

Toyota Pumps $1 Billion Investment Into Grab

Southeast-Asian ride-hailing firm Grab announced this week that it will be getting $1 million in fresh investment from Japan’s Toyota Motors to expand their partnership and explore new strategies for the region. It was also revealed that a Toyota executive will be appointed to Grab’s board of directors and a team member will be elevated to an executive position in the Singapore-based company. Grab adds that the investment will allow Toyota to integrate services such as user-based insurance and predictive maintenance with them which may serve as an incentive for drivers to drive more safely to to lower their insurance […]

Vietnam Mulls Formal Antitrust Investigation Into Grab-Uber Deal

Vietnam Mulls Formal Antitrust Investigation Into Grab-Uber Deal

Last Wednesday, Vietnam’s trade ministry said that it may launch a formal investigation into Grab’s acquisition of Uber’s Southeast Asia business, stressing that the transaction could be blocked since an initial probe found that the combined market share of both ride-hailing firms in Vietnam was over 50% percent, as per the nation’s law. It is unclear what kind of impact Vietnam’s move will have on the deal, which is already being scrutinized by other countries such as Singapore, the Philippines, and Malaysia. However, lawyers and analysts say that there is little that can be done to stop Uber from leaving […]

Grab Rolls Out 100-Rehab Plan for Drivers, Services

Grab Rolls Out 100-Rehab Plan for Drivers, Services

Grab Philippines marketing head Cindy Toh revealed last Tuesday the company’s 100 day plan to improve driver behavior and rider experience which is aimed to address the increasing number of complaints and cancellations by its partner-drivers. Toh said that the last six weeks had been very difficult for the company as its acquisition of Uber led to an increase in demand along with a reduction in supply of drivers. She additionally revealed that their drivers will be undergoing “intensive transformation programs” to make them examples of road courtesy and public service. The company said that it will be offering an […]

Grab Philippines Eyes Cancellation Fees for Riders

Grab Philippines Eyes Cancellation Fees for Riders

In a media briefing last Tuesday, Grab Philippines marketing head Cindy Toh revealed that the company is considering a cancellation fee for riders that may be rolled out within the next 100 days. Toh said that the solution, which was similar to what Uber had, was prompted by their data which showed that around 12% of riders cancel their rides, as opposed to 8% of drivers. However, Grab says it has yet to determine how much the fee will be, and how to implement it for riders who pay in cash. Source: Rappler

India’s Ride-Hailing Jugnoo to Enter Singapore Next Month

India’s Ride-Hailing Jugnoo to Enter Singapore Next Month

Jugnoo’s chief executive Samar Singla said last Wednesday that the firm is looking to occupy the gap left by Uber in Singapore as soon as next month. The Indian ride-hailing company will be offering a private car-based service in the city-state with its app that allows riders to choose from drivers’ competing bids on fares. Once it enters the market, Jugnoo will take a 10% commission from drivers only after operating for 6 months. It was noted that even though there is a low entry barrier for ride-hailing companies in Southeast Asia, the entrants will need to scale quickly to […]

Grab Restricts Drivers from Seeing Passenger Destination

Grab Restricts Drivers from Seeing Passenger Destination

Grab Philippines said this week that its drivers will no longer be able to see the destinations of their passengers, a move meant to address the increasing number of complaints filed by riders after the ride-hailing company’s acquisition of Uber. Grab revealed that destination masking will initially be rolled out to 25% of drivers who have a historically low acceptance rate. An auto-accept driver-app feature which automatically books a rider to a driver will also be fully rolled out by Friday. The company however clarified that drivers will still be given the option to see the rider’s destination during wee […]

LTFRB Gives Go Signal to GoLag Ride Hailing App

LTFRB Gives Go Signal to GoLag Ride Hailing App

The Land Transportation Franchising and Regulatory Board (LTFRB) had reportedly allowed another ride-hailing app named GoLag to operate in the country for two years, having released its accreditation papers last Friday. GoLag is the third TNC to have recently received the go signal from the transportation authority, along with Hype and HirNa. The three will be providing competition, allaying fears of a monopoly by Grab which had bought out Uber last month. The Singaporean-ride hailing firm is currently being pressured by the LTFRB for allegedly raising its rates to Php 2 per minute. Source: CNN Philippines

Indonesia’s Go-Jek May Expand to the Philippines

Indonesia’s Go-Jek May Expand to the Philippines

LTFRB board member Aileen Lizada revealed that Indonesia’s ride-hailing and online payment company has requested a meeting with the transport regulator next week. It was reported last March that Go-Jek, which counts Google’s Alphabet, Temasek Holdings Ltd., and Tencent Holdings Ltd. would soon be revealing its expansion plans in Southeast Asia. Go-Jek, along with three other local TNC’s, are expected to fill the space vacated by Uber whose main competitor Grab, is now feeling pressure from the LTFRB due to its change in pricing and the riding public who are complaining about longer waiting times and picky drivers. Source: Reuters

Two New TNC’s Accredited by LTFRB

Two New TNC’s Accredited by LTFRB

The Land Transportation Franchising and Regulatory Board (LTFRB) last Wednesday had accredited two new TNC’s, Hype and HirNa, which is expected to directly compete with Grab. Hype, which has a business model that closely resembles Grab’s, is expected to serve the public by mid-May. HirNa will be initially rolled out in Davao City, while u-Hop is already operating as a TNC. Hype COO Jen Silan says that starting Monday, they will be accepting pre-qualifications and pre-accreditations for all drivers and TNVS with existing provisional authority permits, Certificates of Public Convenience, and case numbers with the LTFRB.   Source: CNN Philippines

LTFRB Gives Grab 5 Days to Explain Fare Change

LTFRB Gives Grab 5 Days to Explain Fare Change

The LTFRB issued a show-cause order last Wednesday seeking an explanation from Grab for alleged unauthorized fares. The agency gave the ride-hailing company 5 days to comply, or face suspension or cancellation. The order was said to have been a reaction to a revelation by PBA Party-list Representative Jericho Nograles who said that Grab had been charging passengers Php 2/min of travel time. In response, Grab said that LTFRB is aware of the extra charge, and the Chairman had already acknowledged the scheme last June 2017. Grab Philippines Public Affairs head Leo Gonzales also cited Department Order 2015-011 which allows […]