Motoring

Uber India President Promoted to Head of APAC Operations

Uber India President Promoted to Head of APAC Operations

Ride-hailing giant Uber announced this week that the president of its India unit Amit Jain has been selected to lead the company’s business in the Asia Pacific region. Jain will be put in charge of operations in Australia, New Zealand, Japan, Hong Kong and India after the firm has sold its Southeast Asian business to Grab Holdings. It is further speculated that a similar merger will take place in India, one of Uber’s fastest growing markets, with local rival Ola. Source: Reuters

Indonesia’s Go-Jek to Enter Philippines, Other Southeast Asian Countries

Indonesia’s Go-Jek to Enter Philippines, Other Southeast Asian Countries

Go-Jek, an Indonesian ride-hailing and online payments company, is reportedly investing $500 million for its expansion to the Philippines, Vietnam, Thailand, and Singapore within the next few months. CEO Nadiem Makarim said that riders in Vietnam, Thailand, Singapore and the Philippines feel that they don’t have much of a choice when it comes to ride-hailing, which is why Go-Jek will focus more on its transportation services before expanding to other sectors. The company, which counts Astra International, JD.COM, Tencent and Temasek as investors, revealed that it is already working with regulators from various countries in preparation to setting up operations. […]

Uber to Give Drivers New Protections

Uber to Give Drivers New Protections

Uber announced this week that it will be giving its drivers additional coverage and compensations such as sick leaves, parental leaves, and bereavement payments. CEO Dara Khosrowshahi said that the company had “focused too much on growth and not enough on the people who made that growth possible”, adding that Uber called drivers “partners” but didn’t always act like one to them. However, unions have questioned the new protections that will be made available to all Uber drivers and Uber Eats delivery couriers across Europe, saying that a similar injury and illness insurance had been offered by the company in […]

Chinese Researchers Uncover Flaws on BMW Car Computer Systems

Chinese Researchers Uncover Flaws on BMW Car Computer Systems

Chinese security firm Keen Lab recently found 14 separate bugs on the computer systems of BMW vehicles which, according to the researchers, may even allow hackers to take partial control even while in use. The researchers said that by plugging in infected USB sticks, as well via contactless means including Bluetooth and the vehicles’ own 3G/4G data links, they were able to compromise the cars and identify the security flaws. The Tencent-owned cybersecurity firm shared a year’s worth of findings with BMW, who said that it will be working on fixes immediately.   Source: BBC  

Grab, Maybank Partners for Adoption of Mobile Wallet in Malaysia

Grab, Maybank Partners for Adoption of Mobile Wallet in Malaysia

Ride-hailing firm Grab and Malayan Banking Bhd revealed last Monday that they will be partnering to push the adoption of the GrabPay mobile wallet in Malaysia which will be launched in beta in the next few weeks.   Grab, which received its e-money license from Bank Negara Malaysia in 2017, has already made GrabPay available in other countries in various applications. However, Malaysia will be the second market where the wallet can be used to pay in restaurants and shops Source: Reuters

Connected Alarm System Flaw Leaves Cars Completely Vulnerable to Hackers

Connected Alarm System Flaw Leaves Cars Completely Vulnerable to Hackers

Two researchers disclosed this week that a bug in a popular internet-connected vehicle management system could give hackers enough access to track a vehicle’s location, collect user information, and even cut out the engine. The system, developed by a telematics company called Calamp, is said to be used in a good portion of  modern vehicles which owners may not even be aware of. One such app called Viper SmartStart, which allows users to locate, start, and control their car from their phone, uses a Calamp modem to connect to its cloud-based servers The researchers also said that they were able […]

Vietnam Mulls Formal Antitrust Investigation Into Grab-Uber Deal

Vietnam Mulls Formal Antitrust Investigation Into Grab-Uber Deal

Last Wednesday, Vietnam’s trade ministry said that it may launch a formal investigation into Grab’s acquisition of Uber’s Southeast Asia business, stressing that the transaction could be blocked since an initial probe found that the combined market share of both ride-hailing firms in Vietnam was over 50% percent, as per the nation’s law. It is unclear what kind of impact Vietnam’s move will have on the deal, which is already being scrutinized by other countries such as Singapore, the Philippines, and Malaysia. However, lawyers and analysts say that there is little that can be done to stop Uber from leaving […]

Grab Rolls Out 100-Rehab Plan for Drivers, Services

Grab Rolls Out 100-Rehab Plan for Drivers, Services

Grab Philippines marketing head Cindy Toh revealed last Tuesday the company’s 100 day plan to improve driver behavior and rider experience which is aimed to address the increasing number of complaints and cancellations by its partner-drivers. Toh said that the last six weeks had been very difficult for the company as its acquisition of Uber led to an increase in demand along with a reduction in supply of drivers. She additionally revealed that their drivers will be undergoing “intensive transformation programs” to make them examples of road courtesy and public service. The company said that it will be offering an […]

Grab Philippines Eyes Cancellation Fees for Riders

Grab Philippines Eyes Cancellation Fees for Riders

In a media briefing last Tuesday, Grab Philippines marketing head Cindy Toh revealed that the company is considering a cancellation fee for riders that may be rolled out within the next 100 days. Toh said that the solution, which was similar to what Uber had, was prompted by their data which showed that around 12% of riders cancel their rides, as opposed to 8% of drivers. However, Grab says it has yet to determine how much the fee will be, and how to implement it for riders who pay in cash. Source: Rappler

India’s Ride-Hailing Jugnoo to Enter Singapore Next Month

India’s Ride-Hailing Jugnoo to Enter Singapore Next Month

Jugnoo’s chief executive Samar Singla said last Wednesday that the firm is looking to occupy the gap left by Uber in Singapore as soon as next month. The Indian ride-hailing company will be offering a private car-based service in the city-state with its app that allows riders to choose from drivers’ competing bids on fares. Once it enters the market, Jugnoo will take a 10% commission from drivers only after operating for 6 months. It was noted that even though there is a low entry barrier for ride-hailing companies in Southeast Asia, the entrants will need to scale quickly to […]