Employees Complain Against “Always On” Alibaba Office App
Alibaba’s workplace messaging software, DingTalk, was recently criticized by Chinese employees for allegedly fueling an unhealthy work culture.
DingTalk allows senders see if recipients have read messages like in WhatsApp, however, it also has a “ding” feature that can bombard the user with repeat notifications, text messages and phone-call reminders.
The app also includes an automatic expense claims, a clock-in system to monitor the whereabouts of employees, and even a “daily report” function that requires workers to list completed tasks. Such features have been called “inhumane” and destroys trust according to Chinese office workers who vented their frustrations online.